Pay Rate
Between $18 - $20 hourly
Summary & Objectives
As an Assistant Property Manager at Coastline Equity, you will play a pivotal role in delivering high-quality service and care to our tenants and supporting the property management team with daily operations. You will partner closely with a Senior Property Manager to ensure our properties are compliant, well-maintained, and efficiently operated. With a focus on tenant satisfaction, vendor coordination, and operational excellence, your work will directly impact the performance of the properties and the experience of our residents.
We’re looking for someone with a growth mindset, an eye for process improvement, and a passion for turning challenges into opportunities. This role is ideal for a detail-oriented, action-driven professional looking to learn, grow, and make a difference in a dynamic and supportive environment of real estate.
Key Responsibilities & Functions
1. Tenant & Vendor Communication
- Serve as a point of contact for tenant and vendor needs, ensuring all interactions reflect a Customer First attitude.
- Respond to phone calls, voicemails, and emails promptly and professionally.
- Handle after-hours and emergency on-call duties, providing responsive service during high-stress moments.
2. Maintenance Coordination
- Collaborate with Senior Property Manager to ensure timely and high-quality maintenance services.
- Bid, schedule, and follow up on all repair work, maintaining documentation in AppFolio.
- Conduct move-in, move-out, and routine inspections to ensure habitability and safety.
- Assist with vendor insurance documentation coordination and ensure vendors are approved for work.
3. Tenant & Rent Management
- Support rent collection processes including delinquency follow-ups and rental agreement enforcement.
- Prepare and manage related documentation for proceedings when needed.
- Help manage and verify rent rolls and ensure all tenant-related documentation is accurate.
4. Administrative Operations
- Submit invoices for A/P processing, track vendor payments, and manage invoice-related documentation.
- Maintain complete and accurate tenant, vendor, and maintenance files in AppFolio.
- Oversee key tracking systems and ensure physical and digital organization is maintained.
- Assist with scheduling appointments with prospective tenants, vendors, and internal teams.
5. Technology & Efficiency Improvements
- Leverage property management tools such as AppFolio for work order tracking, documentation, and calendar/task management.
- Identify areas for process improvement through technology and workflow automation, including AI.
- Stay current on industry-related systems and software updates.
6. Collaboration & Compliance
- Maintain a collaborative relationship with the Senior Property Manager and other departments.
- Help ensure regulatory compliance, maintain clean and safe work areas, and support property safety practices.
- Participate in internal initiatives to improve operations, documentation, and interdepartmental workflows.
Requirements
Skills & Competencies
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Problem Solving: Addresses challenges with creativity and resourcefulness.
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Action-Oriented: Tackles daily operations with energy and a get-it-done mindset.
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Communication: Clear, respectful, and consistent in both written and verbal interactions.
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Calendar & Task Management: Keeps schedules and to-do lists on track with strong attention to detail.
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Risk Awareness: Recognizes potential issues and takes proactive steps to mitigate them.
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Customer Service Focus: Understands the importance of tenant retention and positive vendor relations.
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Tech & AI Readiness: Comfortable using digital tools and exploring new platforms for efficiency.
Required Qualifications
- 1+ years of customer service experience in a fast-paced or high-volume environment.
- Strong organizational and verbal/written communication skills.
- Demonstrated ability to multitask and manage a full task list with prioritization.
- Interest in real estate and obtaining a California Real Estate License within the two year.
- Comfort with emergent and high-pressure situations, including emergency response.
- Proficiency in Microsoft Office Suite.
Preferred Qualifications
- Prior experience in property management, leasing, maintenance coordination, or inspections.
- Familiarity with property management software, preferably AppFolio.
- Understanding of rent collection processes, lease enforcement, and rental documentation.
- Experience submitting A/P invoices and managing basic property-level reporting.
- Basic knowledge of insurance documentation, work order labor tracking, or rental proceedings.
What we are looking for:
We want a driven, adaptable, and curious team player with a passion for supporting tenants, solving problems, and getting things done. You'll do well in this role if you:
- Thrive in a fast-paced, ever-changing environment.
- Are excited to explore new tools, including AI-powered platforms.
- Believe in taking initiative and following through with excellence.
- Want to build a long-term career in real estate through hands-on learning.
- Value being part of a collaborative and supportive team.
Why join the Coastline Equity team?
Coastline Equity is a people-first company dedicated to delivering exceptional property management services through equity, customer commitment, and constant innovation. When you join our team, you’ll:
- Receive direct mentorship and real-time coaching.
- Gain access to modern systems that support smarter work.
- Be part of a culture that values growth and continuous learning.
- Contribute to a company where “Equity for All,” “Customer First,” and “Growth & Innovation” are not just slogans they’re how we operate every day.
THE COASTLINE EQUITY WAY
With over 50 years vested in guiding, advising and managing diverse real estate portfolios for corporations, individuals and families throughout California, Coastline Equity offers a unique and valuable perspective to maximize the value of its client’s real estate holdings. The level of personal stewardship, informed by its vast experience, is the hallmark of Coastline Equity’s advisory approach, and is of profound importance to many clients who view their holdings as ‘legacy assets’, to be passed down from one generation to another.
CULTURE
Our team hires, trains, and empowers our members based on our three company core values.
- Customer First
- Growth Mindset
- Equity for All
PROCESS
At Coastline Equity we take time to consider each candidate carefully before making an official offer. Prospective team members complete a series of three interviews with their potential supervisor, our Leadership Team, and a peer group.
We use Prevue, an assessment tool designed to evaluate job fit by measuring skills, personality, and work preferences. This helps us optimize our hiring process and ensure a smooth, effective onboarding experience for new team members.
BE PART OF OUR STORY
At Coastline Equity, our team is our most valuable asset. We believe in investing in our team members, developing their talents, providing opportunities to grow, and mentoring our team for success. Come see where a career with Coastline Equity can take you.
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.